Stages

Use the “Stage” to define a specific condition or action of a client, on the basis of which interacting with the product happens or can happen.

Stages

The First Stage is created automatically after creating the CJM.

To create a new Stage:

  1. Hover over Stage Created Header,
  2. Click on plus_white  icon to create a new Stage.

Group stages

To group stages:

  1. Using  Shift  + Click, select the Stages that need to be placed in the Group,
  2. In the bottom menu, click the Group Stages button.

To Ungroup stages:

  1. Click to Group of the stages that need to be ungrouped,
  2. In the bottom menu, click the Group Stages button.
Was this article helpful? 1
Still need help? Contact us